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Care Management ~ Eldercare Advocacy ~ Dementia Care

Serving families in Palm Beach, Martin and Port St. Lucie counties

Request a Free Consultation ~ (561) 277-9544

Make Sure Loved Ones Get What They Pay For!

Judie Rappaport
May 19, 2015

Dear Judie:

Mom (87) has Alzheimer’s; Dad (88) had a stroke in December. They both moved into a community where Dad lives in assisted living and Mom resides in the Alzheimer’s wing. Dad complains constantly that the community isn’t providing the services they promised. I want to help but I don’t know where to start.  

- Antonia, Stuart  

 

Dear Antonia:

Families often misunderstand the extent of services provided by assisted living and Alzheimer’s communities. Review your parents’ contract and compare it to Dad’s complaints. Make an appointment with the administrator and/or patient advocate to resolve Dad’s complaints and make certain the community is living up to its obligations. If you aren’t satisfied with the community’s responses, contact Florida Long Term Care Ombudsman Council, (772) 595-1385. This office serves Martin, St. Lucie, Indian River, & Okeechobee.

 

Judie Rappaport, President & Founder
Preferred Lifestyle Services

Trust Yourself. You Have the Knowledge, Insight,
and Power to make the right decisions for you and your parent. ©

 
 

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