Preferred Lifestyle Services - Care Management

Care Management ~ Eldercare Advocacy ~ Dementia Care

Serving families in Palm Beach, Martin and Port St. Lucie counties

Balance Due: Managing Medical Bills & Insurance Claims

Judie Rappaport
September 18, 2014

Dear Judie, 

My mother keeps receiving "Balance Due" notices for services covered by her medical insurance. How can we determine what we really owe? 

- J.B. Port Salerno 


Dear J.B., 

If you believe the denied claim is a covered service, call the insurance carrier and discuss it. The claim may be in their system for payment (it can takes months for Medicare or private insurance to pay a claim), the service provider might have used an incorrect code, or even filed with the wrong insurance company! Get the information, call the service provider, explain the error, and ask them to refile. Sometimes you may owe part or all of the balance, but you may also be totally covered. Keep advocating—reversing denied claims can save thousands of dollars!



Judie Rappaport, President & Founder
Preferred Lifestyle Services

Trust Yourself. You Have the Knowledge, Insight,
and Power to make the right decisions for you and your parent. ©


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