Care Management ~ Eldercare Advocacy ~ Dementia Care

Dear Judie,

Mom (84) finally took Bob (her dog) to the Veterinarian for the first time in at least five years. Her bill was $600!  When I asked what procedures the Vet did, she replied, “Nothing dramatic”. I asked for a bill showing costs, she said, “He didn’t give me one”. Since when does an initial vet visit $600? Should I report the Vet for exploiting a senior?

• Joe, PSL ?                            

Dear Joe,

It’s important to verify Mom’s report prior to filing a complaint. Call the Vet’s office, explain your concerns, and ask for a copy of the visit record. If they refuse your request put Mom on the phone to authorize the request. Our guess is the vet did a great deal more than Mom reported and secured Mom’s permission prior to treating Bob. If so, then Mom needs an advocate at all medical/legal professionals to help him decipher his options. If the Vet did behave unethically, call  the Division of Consumer Services Toll-Free (800-435-7532) or log onto http://www.800helpfla.com/.

Judie Rappaport, President & Founder
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